Shipping policy
Please note, that usually, order fulfillment time takes 1-5 business days before shipping. Orders that contain more than 200 items might take 5-10 business days to fulfill. The countdown starts as soon as the order status changes to "Accepted". The first 2 hours, the order status will indicate "New".
You can make changes to the shipping address or cancel the order. However, as soon as the order is "Accepted", it is sent to our Fulfillment Team for preparation. It is not possible to edit/cancel the orders at this point.
Important note: All orders are shipped from our U.S. fulfillment centers under Delivery Duties Unpaid (DDU) terms. This means international customers may be responsible for paying customs duties or import fees when receiving their packages.